§ 06
Resume
David Masterson.
Senior Director of Product Management. Product leadership grounded in business — in an AI era, the judgment is what doesn’t commoditize.
Denver, CO · david.masterson13@gmail.com · linkedin.com/in/david-masterson · open to Denver metro on-site, hybrid, or remote
Shipping API-driven platforms across travel and hospitality with the bias of someone who spent a decade running a P&L before running a roadmap. Player-coach managing three PMs while staying hands-on across the company’s largest platform investment.
built from zero
4 years
certifications
§ 01
Experience
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Senior Director of Product Management
Exclusive Resorts · Exclusive Collective (ER · Inspirato · onefinestay) · Greenwood Village, CO
Player-coach managing three Product Managers while staying hands-on as IC PM across all three brands’ public marketing sites and Compass v2.
- Architecting Compass v2, an API-driven platform replacing a 20-year-old legacy reservation system at Exclusive Resorts, built on Apollo Supergraph and GraphQL.
- Shipped production AI: a trip-recommendation engine, AI-generated member profile summaries, and conversational chat agents running on live member traffic.
- Built agile delivery standards and roadmap governance from zero across three post-acquisition brands; advises C-suite and club presidents on technology investment.
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Director of Product Management
Exclusive Resorts · Greenwood Village, CO
- Owned Member Portal and public website product strategy — the company’s largest tech investment — built on Hygraph CMS and a GraphQL API into Salesforce.
- Delivered personalization features, trip management expansion, and a full Prismic CMS and Braze integration.
- Built executive dashboards and development budget tracking; structured onboarding for 10+ engineering hires.
- Promoted to this role roughly 18 months into product, ahead of colleagues with more domain and PM tenure.
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Product Manager
Exclusive Resorts · Greenwood Village, CO
- Led the comprehensive rebuild of the Member Portal with design partner Work & Co — increased bookings and member satisfaction while reducing staff involvement via self-service.
- Delivered sensitive, regulated features (annual membership billing, secure passport collection, vendor credentialing) and aligned stakeholders across finance, ops, sales, and service.
§ 02
Earlier career — Caesarstone & public accounting
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Director of Managed Services
Caesarstone US · Denver, CO
- Built a $50M net-new commercial business line from zero — B2B go-to-market strategy and operating frameworks for the Big Box and Commercial channels; ran the IKEA program across 48 locations for a 50% lift in conversion.
- Managed a department of 30+ direct and indirect reports across sales, operations, and customer success; led an ERP migration from MAS to Oracle.
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National Accounts Manager
Caesarstone US · Northridge / Van Nuys, CA
- Developed and scaled IKEA’s first big box program to $50M in annual revenue, including financial modeling and ERP integration across 48 locations.
- Caesarstone’s top-ranked manager, 2014, on combined employee feedback and program results.
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Staff Accountant
Caesarstone US (NASDAQ: CSTE) · Van Nuys, CA
- Owned monthly close, P&L reviews, and ad hoc financial analysis for senior management at a publicly traded company.
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Audit Staff
Ehrhardt Keefe Steiner & Hottman (now Plante Moran) · Denver, CO
- Performed financial statement audits, 10-K/10-Q procedures, and internal controls compliance reviews for public-company clients.
§ 03
Certifications
+ 16 additional certifications since 2020 — see the full list, or linkedin.com/in/david-masterson.
§ 04
Education
B.S., Accounting & Finance
University of Northern Colorado
Dean’s List · Beta Alpha Psi
§ 05
Stack & tools
Platform & data
Growth & engagement
Delivery & AI
The full record
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